Effective Date: June 14, 2026

West Pro Air (\"we,\" \"our,\" or \"us\") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and SMS communications.

Information We Collect

We may collect the following information:

Name
Phone number
Email address
Service address
Billing information
Information related to HVAC service requests, appointments, estimates, and invoices
Communications between you and West Pro Air

How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide HVAC services
Send estimates and invoices
Communicate service updates
Respond to customer inquiries
Improve our services
Send promotional communications when authorized by you
Comply with legal obligations

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from West Pro Air regarding:

Appointment reminders
Scheduling updates
Service notifications
Estimate and invoice notifications
Customer support communications
Promotional offers (when applicable)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at 951-541-7855.

Information Sharing

West Pro Air does not sell, rent, or trade your personal information to third parties.

Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers who assist us in operating our business, processing payments, scheduling services, or complying with legal requirements. These providers are required to maintain the confidentiality of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

West Pro Air

Phone: 951-541-7855

Email: westproair@gmail.com

If you have questions regarding this Privacy Policy or our data practices, please contact us using the information above.

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Our Commitment to Your Privacy

Protecting your personal information with transparency and care.

Understanding Our Privacy Practices

Your Privacy Matters

Trust us to keep your information safe while providing reliable HVAC solutions.